Why do internet gamblers prefer online versus land-based venues? Some preliminary findings and implications

Abstract

At a time when land-based gambling opportunities are widely available, why might some people choose or prefer to gamble on the Internet? We investigate this question using qualitative and quantitative data collected from an Internet-based survey of 1,920 Internet gamblers. The primary reasons people gave for preferring Internet gambling were (a) the relative convenience, comfort, and ease of Internet gambling; (b) an aversion to the atmosphere and clientele of land-based venues; (c) a preference for the pace and nature of online game-play; and (d) the potential for higher wins and lower overall expenditures when gambling online. Findings suggest that online venues may offer their clientele a range of experiences and benefits that are perceived to be unavailable at land-based venues. The authors recommend research into whether a competitive edge exists between different aspects of the gambling market, including Internet venues versus land-based gambling establishments.

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